Anyone else struggling with webhook delays or is it just my setup?

Hey everyone,

So I have been playing around with the GOGOX API the past couple of weeks, trying to integrate it into this logistics dashboard I’m building for a uni project (it’s like a mix of inventory and on-demand delivery tracking for small businesses, kinda basic but still eats up my weekends lol). Most of it has been super smooth, especially the order creation and quote flow honestly, props to whoever wrote the docs, cause they’re way clearer than some of the other APIs I have dealt with before. Looking at you, third-party shipping platforms.

But now I’m stuck on this webhook thing. Like, I set up my endpoint, tested it with Postman and ngrok, and it does respond. But when the actual delivery status updates happen in real time, the callbacks are either super late or not firing at all. Sometimes they hit instantly, other times there’s like a 15-minute delay?? It’s messing with the frontend updates and making my app look buggy when it’s not really the code’s fault. Or maybe it is, who knows anymore.

Is this a known issue with sandbox mode or something? Or do I need to do some extra handshake verification or whatever before they start working properly? I saw something in the docs about validating signatures but the example was a little vague. I mean, I get the idea, but a step-by-step would help, especially if there’s some hashing involved. If anyone has an actual working example in Node or Python, that would literally save me.

Also side note: if anyone’s done a full integration and documented the process, PLEASE share. My professor keeps pushing us to present our projects with real-world case studies and use-cases, and honestly I might just hit up one of those Case Study Writing Help services if I can’t piece this together soon lol. It’s just a lot when you’re juggling backend logic, design, and trying to explain it all in a paper.

Anyway, sorry if this post is a bit messy. Been debugging for too long and my coffee wore off like 3 hours ago. Just wanted to know if anyone else had issues with webhook reliability or is it something I’m missing in the setup?

Appreciate any help or tips. You guys are legends.

Jasmine (CS student, but like, barely surviving)